Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Well…it depends on what kind of products you are ordering. There are three kinds of products on Rigal. Products sold and fulfilled by Rigal. Products sold by sellers and fulfilled by Rigal. Products sold and fulfilled by sellers. You can identify products of first two categories either by an “ R fulfilled” (meaning Rigal fulfilled) label or a “prime” label. The last category products contain neither. They just read sold and fulfilled by “xyz” seller on the product description page..

How long will delivery take?

Shipping Time inside U.S 7 – 20 Days

Shipping Time outside U.S 12 – 25 Days

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

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Do I receive an invoice for my order?

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